Frequently Asked Questions

Ride Vihar is an outstation taxi service connecting Patna with all major cities and villages across Bihar. We provide safe, affordable and reliable intercity cabs for one-way and round-trip journeys.

We operate across Bihar with focus routes from Patna to Motihari, Muzaffarpur, Darbhanga, Bettiah, Gopalganj, Siwan, Raxaul, Gaya, Madhubani, Nalanda and extended areas like Ara, Buxar and Samastipur.

We offer Hatchbacks, Sedans, SUVs and Tempo Travellers to suit solo travellers, families and large groups. All vehicles are well-maintained and air-conditioned.

You can book through our website by selecting your route and vehicle, filling in your details, and confirming the booking. You can also call or WhatsApp us directly.

One-Way covers travel from pickup to drop-off only. Round-Trip includes the return journey, usually at a discounted combined fare. Choose the option that fits your travel plan.

Yes. You can select a future travel date while booking, and for round trips you can also specify a return date. We recommend booking at least a few hours ahead for peak routes.

Fares are based on your vehicle, trip type and total distance, using the rate slabs on our Tariff page. Round trips are billed on the return distance with a minimum distance per day, and a night pickup may carry an extra charge. Where we can price your route instantly we show the estimate before you submit; otherwise our team confirms it when they call.

No. Toll, parking and state taxes are extra where applicable and are told to you upfront. Your final fare is always confirmed by our team before the trip.

You pay the driver directly at the end of your trip. We do not take payment online — the website is only used to send us your booking request.

Yes. All our drivers go through identity and document verification, and trips are GPS-tracked for safety. You receive driver details at the time of confirmation.

Yes, our support team is available round the clock via phone and WhatsApp to assist with bookings, changes and emergencies.

Cancellations can be made by contacting support. A nominal fee may apply depending on how close the cancellation is to the scheduled pickup. Full details are shared at booking.

You can choose to receive updates via SMS, email or WhatsApp at the time of booking. Your booking reference is shared on all selected channels.